ABOUT
Resorts World Las Vegas required a redesign of its booking engine to provide a smoother checkout flow for guests. The current design was cluttered and hard to follow, complicating the booking process. The hotel had four different hotel products that needed to be clear to the guests. Additionally, a way for guests to select discount rates that would apply to the room rate was necessary. The design also had to consider future updates and functionalities, like dynamic rates.
CHALLENGE
The primary objective was to create a design system from scratch for a third-party development company, to facilitate the development of a new booking engine. The design needed to make the checkout process efficient, encourage guests to sign up for the hotel's reward system - Genting Rewards, and enable data capture.
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